Shipping Policy
Processing Times
Orders for printed inserts are currently closed. Any pre-orders for printed inserts placed between 16 April 2021, 4pm BST and 1 May 2021, 8am BST (UK local time) will be shipped by 14 May 2021.
Shipping Cost and Delivery Times
Puffin Pages Co ships to the United Kingdom, United States and internationally.
Your order will be carefully packaged in-house and shipped by Royal Mail.
United Kingdom
Royal Mail Tracked 48
- Estimated delivery time: 2-3 business days
- Shipping cost: £3.60 GBP flat rate
- Free shipping on orders above £50.00 GBP
United States
Royal Mail International Tracked
- Estimated delivery time: 6-7 business days
- Shipping cost: £6.50 GBP flat rate (approximately $9.00 USD)
- Free shipping for orders above £50.00 GBP (approximately $70.00 USD)
Rest of the World
Royal Mail International Tracked
- Estimated delivery time: 3-7 business days
- Shipping cost: £12.00 GBP flat rate
- Free shipping on orders above £80.00 GBP
Shipping Policy
Delivery times
The delivery times stated above are estimates provided by the Royal Mail and cannot be guaranteed. The delivery times do not include any processing time.
Customs, taxes and duties
International customers (outside of the United Kingdom and the United States) are responsible for any customs fees, taxes or duties that may be charged upon arrival at the destination country. We highly recommend you check with your local authorities on these charges before placing an order.
Disclaimer
Puffin Pages Co are not responsible for packages after they have been accepted by the Royal Mail. This includes any delays or lost packages. However, please contact us if there is an issue and we will do our best to assist.
The full shop policies are available here.
For more information, check out the FAQ section or get in touch.