Shop Policies

Sales, Discounts and Offers Terms and Conditions

NEWSLETTER SUBSCRIBER

  1. Discount code is available in the Welcome email sent after you sign up to the newsletter via the Homepage or this signup page.
  2. Enter the code at checkout to receive 10% off your order.
  3. No minimum spend required.
  4. Valid for one time use only.
  5. Cannot be combined with other discounts or offers.
  6. Not valid for size request, custom orders and pre-orders.

AFFILIATE DISCOUNT CODE

  1. Enter affiliate's code at checkout to receive 10% off your order.
  2. No minimum spend required.
  3. Multiple uses permitted.
  4. Cannot be combined with other discounts or offers.
  5. Not valid for size request, custom orders and pre-orders.

Returns, Exchanges and Cancellations

Printed Planner Inserts (Physical Products)

Orders for printed planner inserts are currently closed.

Due to the handmade nature of our physical products, there may be minor variation or flaws to the products.

Returns

If you would like to return your purchase for any reason, please send an email to puffinpagesco@gmail.com, quoting your name and order number, within 14 days of receiving your order to start the return process. Items must be returned unused and in their original condition and packaging. Refunds will be processed within 3-5 business days of Puffin Pages Co receiving the items.

Cancellations

Pre-orders can be cancelled within 24 hours of order confirmation. If you would like to cancel your pre-order, please send an email to puffinpagesco@gmail.com, quoting your name and order number. Refunds will be processed within 3-5 business days of cancellation.

Printable Planner Inserts (Digital Products)

Due to the digital nature of the products and instant fulfilment, Puffin Pages Co do not accept cancellations, returns or exchanges for digital products.

Puffin Pages Co is not responsible for printing issues, purchasing of incorrect items or duplicate purchases and thus, refunds will not usually be issued under these circumstances.

However, please do contact us if there is any problem your purchase. We will do our best to accommodate changes, adjustments or refunds in the form of store credits where reasonable.

Terms of Use

Printable Planner Inserts (Digital Products)

By purchasing and/or downloading digital printable products from Puffin Pages Co (hereafter referred to as “products”), you are agreeing to the following Terms of Use:

  • The products are strictly for personal use only.
  • The products may not be used for commercial purposes.
  • The products may not be shared, sold, redistributed, reproduced, copied, transferred or sent in any form, physical or digital and for profit or otherwise.
  • Minor editing of the products such, as adding lines, text or colour, is permitted for personal use only. Edited products still fall within this Terms of Use.

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